Mohd Miqdad

About Me

I’m a dedicated IT professional with extensive experience in system administration, server management, and network operations. I specialize in deploying and maintaining enterprise solutions such as GLPI, Nagios, and Wazuh, ensuring secure and efficient operations across both connected and offline environments. My strengths lie in optimizing infrastructure, automating processes, and delivering hands-on technical support to ensure business continuity.

Currently, I’m focused on transitioning into a Cloud Engineer role. I’m actively upskilling through self-paced learning, gaining exposure to modern DevOps tools and practices—including Ansible, Kubernetes, Docker, Jenkins, and more—to build scalable, resilient cloud-native solutions.

Key Projects

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Technical Skills

Platforms & Systems

Linux, Wintel, VMware ESX, Kubernetes, Docker

Monitoring & Tools

Nagios, Wazuh, GLPI, Cockpit, Ansible

Networking

TCP/IP, Subnetting, VLAN

Programming

C#, MySQL, Python, Bash

Core Competencies

Troubleshooting, Technical Documentation, System Optimization

Professional Experience

Technical Engineer

Led deployment of GLPI and Nagios, managing over 2,500 assets and monitoring 147 production servers.
Containerized GLPI with Docker, reducing deployment time by 50%.
Built internal lab using Cockpit on Red Hat Linux to simulate recovery and infrastructure scenarios.
Implemented Wazuh (SIEM) for log analysis and intrusion detection.
Trained IT teams, ensuring smooth project handovers and reduced escalations.

Freelance Software Developer

Developed a custom C#/MySQL expense tracking system for a construction firm.
Completed certifications in Networking, Python, Linux, and Cybersecurity.
Pursued part-time BSc in IT while delivering freelance tech solutions.

Infrastructure Engineer

Managed server and network infrastructure across Linux, Windows, and VMware environments.
Enhanced network performance by optimizing TCP/IP, VLAN, DNS, and DHCP configurations.
Created SOPs and trained clients, reducing setup time and support tickets.

Junior System & Network Technician

Supported hospital IT systems, designing LAN/Wi-Fi for over 300 staff.
Resolved 90% of server issues, minimizing hardware escalations.
Documented network setups and trained IT staff, reducing vendor dependency.